Shipping policy

Shipping Policy

Shipping Is Included

Standard shipping within the United States is included in the listed price of our products. There is no additional standard shipping charge added to your order at checkout.

Order Processing

Our coffee is roasted, packaged, and fulfilled through our coffee roasting and fulfillment partners. Because products may be prepared specifically for your order, please allow time for processing before your order ships.

Once your order has shipped, you will receive tracking information when available.

Delivery Times

Delivery times vary depending on the destination, fulfillment location, shipping carrier, and carrier conditions. Estimated delivery dates are not guaranteed.

Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our control may occasionally affect delivery times.

Multiple Shipments

TennDixie Coffee products may be fulfilled by different fulfillment partners. If your order contains multiple products, they may arrive in separate packages and at different times.

There is no additional standard shipping charge when an order is divided into multiple shipments.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before placing your order. Once an order has entered production or fulfillment, we may not be able to change or redirect the shipment.

Lost or Missing Packages

If tracking does not show your package as delivered and it appears to be lost in transit, please contact us with your order number so we can help investigate the shipment.

TennDixie Coffee is not responsible for packages that are lost or stolen after the shipping carrier has confirmed delivery to the address provided with the order.

Questions About Your Shipment

If you have a question or problem with your shipment, please contact us with your order number and we'll be happy to look into it.